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Every call is an important call; it could be a new customer calling to place orders, an irate customer who needs to be pacified or an existing customer calling to find out about the delivery schedules.
Small businesses may find it difficult and expensive to have a contact center which can take large number of customer calls. Also small businesses as well as home based businesses need constant attention, but the owners cannot be around at all times. This leaves the customer with an unattended voice message hampering the efficiency of your business.
So why not have your own contact centre dedicated to you and your business? Sounds expensive and impossible,? Well worry not! We have just made it simpler for you. Our Contact Centre Solution created especially for small business and professionals will take care of most customer needs.
What we can provide:
- Tele-marketing Making cold calls to prospective customers and marketing your products or services.
- Tele assisting Answering customer calls and inquiries, giving product or service information.
- Order Taking and processing Accepting orders and processing them for quick execution.
- Email Processing Answering to queries on email.
- Vendor Management Talking to vendors for deliveries, prices and schedules, order processing and tracking
- Logistics Management Managing orders & deliveries as per customer schedules
- Appointment Management Managing your daily appointments and meeting schedules
- Tele-marketing Making cold calls to prospective customers and marketing your products or services.
Who would Benefit:
- Small Business Enterprises
- Shops, restaurants, retail businesses , franchisee businesses & showrooms etc. for promotions, loyalty card management, warranty management etc.
- Professionals like doctors, lawyers, interior designers, architects, consultants etc. for their offices and clinics.
- Website and portal owners for managing their portals.
- Home based business enterprises or service providers
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